What Your Bill Looks Like and How to Read It

A. Your account number. Please reference it when calling about your account and please include it on your check when making your payment.

B. Billing date: This is the day the bill was sent to you.

C. Due date: This is the day the payment is due.

D. Delinquent Date: Your current bill will be considered delinquent on this date and a $10.00 fee will be charged to your account.

E. Total Amount Due. This includes any past due amounts and fees that may have been incurred.

F. Meter Reading: These are the readings taken from the meter that serves your residence or business.

G. Consumption in Cubic Feet: 1 cubic foot equals 7.48 gallons. Number of days: the number of days of water usage for which you are being billed

Payment Policy

Bills:

Bills are mailed every other month. Bills are mailed at the end of a two month cycle on the last working day of the month. Payments may be made:

• Mail In person
• Drive up Window
• Night Drop
• Visa MasterCard (in person or by phone)
• Automatic transfer

Past-Due:

Bills are due by the 15th of the next month and are late by the 30th. If there is a balance on the account it must be paid immediately.

Delinquent:

One notice will be sent. This will state the day of the disconnection of service. There is a fee applied to your bill when we are required to generate a Delinquent notice.

Disconnect/Reconnect:

Service will be disconnected without further notice. Payment must be made in full, including late fees and disconnect fees. The Disconnect/Reconnect fee helps to cover the cost of sending a water professional out to your home and the administrative cost associated with the shutoff and reconnect process.